Terms and Conditions of Cooperation – Chłopcy z Rancza Dropshipping

§1. General Provisions and Definitions

1. These terms and conditions define the rules of dropshipping cooperation between K&K Investment sp. z o.o. with its registered office in Krzeszów (34-206), ul. Krzeszów 59, NIP: 5521703853, REGON: 121380575, KRS: 0000368782, owner of the Chłopcy z Rancza brand (hereinafter: "Supplier"), and entities conducting retail sales (hereinafter: "Partner").
2. Dropshipping model – a method of order fulfillment where the Partner offers the Supplier's products in their online store, and upon an order being placed by the end customer, the Supplier assembles, packs, and ships the goods directly to that customer.
3. End customer – a natural person, legal person, or organizational unit placing an order in the Partner's store.
4. License fee – an annual, non-refundable fee for initiating cooperation, access to the XML file, and a license for marketing materials.
5. Marketing materials – photos, descriptions, trademarks, EAN codes provided to the Partner by the Supplier as part of the cooperation.
6. Initiating cooperation is equivalent to accepting these terms and conditions and constitutes the conclusion of an agreement in electronic form.

§2. Conditions for Starting Cooperation

1. To start cooperation, the Partner:
   1. Creates an account in the Supplier's store.
   2. Fills out the registration form and accepts these terms and conditions.
   3. Pays the License fee of PLN 369 gross.
   4. After the payment is posted, the Supplier activates the account and sends the XML integration file.
2. The license fee includes:
   1. An XML file with current stock levels and prices.
   2. A license to use marketing materials solely for the purpose of selling and promoting Chłopcy z Rancza brand products.
3. All trademarks are legally protected (Exclusive Right Number: R.363349).
4. Entities operating as sole proprietorships, commercial or civil law companies, as well as entities conducting unregistered business activities, with their registered office in the territory of the Republic of Poland, may cooperate with the Wholesaler.
5. Dropshipping services are carried out exclusively within the territory of the Republic of Poland.

§3. Payments

1. Orders are fulfilled after funds are posted:
   • PayU, PayPal, Przelewy24, Shopify Payments – immediate posting.
   • Traditional bank transfer – up to 2 business days.
2. One invoice is issued per order (no collective invoices).
3. All prices are expressed in Polish zlotys (PLN) and include/do not include VAT – as per information in the store.
4. Delivery costs are added according to the current price list in the Supplier's store.

§4. Shipping

1. Orders paid by 9:00 AM are shipped on the same business day.
2. Standard fulfillment: usually 24 hours, maximum up to 3 business days.
3. Available delivery methods:
   • InPost Kurier, DPD Kurier, InPost Parcel Lockers.
   • Own courier (Partner's label) – also for cash-on-delivery shipments.
4. Requirements for own label:
   • A6 PDF format.
   • Supported: InPost, DPD, Allegro One Box, Orlen, UPS.
   • The label should be sent to bok@chlopcyzrancza.pl with the subject: "Etykieta {order number}".
   • Operational fee: PLN 4.50 gross / shipment (packaging + materials).
5. The Supplier is not responsible for delays resulting from Partner's errors in address details or due to the carrier's fault.

§5. Rules for Using Materials

1. The license is granted for the duration of the cooperation and expires upon its termination.
2. After the termination of cooperation, the Partner undertakes to remove the materials from their sales channels.
3. It is permissible to modify photos (edits, cropping, compression, adapting to the store's layout).
4. It is forbidden to copy product names and descriptions 1:1 – content should be prepared independently.

§6. Returns and Complaints

1. Complaints are considered only in the case of manufacturing/production defects.
2. The Partner reports a complaint within 14 days of the customer receiving the goods, sending a description of the defect and photos to bok@chlopcyzrancza.pl.
3. Consumer returns are handled by the Partner. In the B2B model, the Supplier does not accept returns.
4. The estimated retail return rate is approximately 0.2%.

§7. XML Integration

1. The XML file is updated daily at 00:00.
2. The file includes, among others, stock levels and purchase prices (with discount).
3. The link to the file is provided after account activation.

§8. Liability

1. The Partner is responsible for:
   • proper presentation of the offer in their store,
   • end customer service, including the exercise of consumer rights,
   • compliance of the offer content with the law.
2. The Supplier is not responsible for the Partner's lost profits, errors in the offer, or delays resulting from force majeure.

§9. GDPR – Data Processing Entrustment

1. As part of the cooperation, the Partner entrusts the Supplier with the personal data of their customers for the purpose of order fulfillment.
2. The Supplier undertakes to:
   • process data only to the extent necessary for order fulfillment,
   • secure data in accordance with GDPR,
   • delete data after the termination of cooperation or at the Partner's request.
3. The Partner undertakes to inform their customers about the entrustment of data to the Supplier in the privacy policy of their store.
   

§10. Termination of Cooperation

1. Each party may terminate the agreement with 14 days' notice by sending a statement via email.
2. In case of violation of the terms and conditions, the Supplier may suspend order fulfillment, block or delete the Partner's account with immediate effect.
3. After the termination of cooperation, the Partner loses access to the XML file and the right to use marketing materials.

§11. Final Provisions

1. After registration and payment of the activation fee, the Partner receives a permanent discount on the entire assortment. With higher turnover, it is possible to negotiate even more favorable conditions.
2. Shipment is carried out in a neutral manner – without the Supplier's logos and marketing materials.
3. These terms and conditions are subject to Polish law. Any disputes shall be settled by the court competent for the Supplier's registered office.
4. The Supplier reserves the right to change the terms and conditions. The Partner will be informed of any changes by email.