Dropshipping regulations

Terms of Cooperation – Ranch Boys Dropshipping

These regulations define the rules of cooperation in the dropshipping model between K&K Investment sp. z o. o. with its registered office in Krzeszów (34-206), ul. Krzeszów 59, NIP: 5521703853, REGON: 121380575, KRS: 0000368782, owner of the Chłopcy z Rancza brand (hereinafter: "Supplier"), and entities conducting retail sales (hereinafter: "Partner").
Dropshipping model – a method of order fulfillment in which the Partner offers the Supplier’s products in its online store, and after the end customer places an order, the Supplier assembles, packs and ships the goods directly to that customer.
End Customer – a natural person, legal person or organizational unit placing an order in the Partner’s store.
License fee – a one-time, non-refundable fee for starting cooperation, access to the XML file and a license for marketing materials.
Marketing materials – photos, descriptions, trademarks, EAN codes provided to the Partner by the Supplier as part of the cooperation.
Commencing cooperation is tantamount to acceptance of these regulations and constitutes the conclusion of an electronic contract.

To start cooperation, Partner:
1. Creates an account in the Supplier's store.
2. Completes the registration form and accepts these regulations.
3. Pays a license fee of PLN 369 gross.
4. Once the payment is received, the Supplier activates the account and sends the XML integration file.
The license fee includes:
1. XML file with current stock levels and prices.
2. A license to use marketing materials solely for the purpose of selling and promoting Chłopcy z Rancza brand products.
All trademarks are protected by law (Exclusive rights number: R.363349).
The Wholesaler may cooperate with entities conducting business activity in the form of sole proprietorships, commercial law companies or civil law partnerships, as well as entities conducting unregistered business activity, having their registered office in the territory of the Republic of Poland.
Dropshipping services are provided only within the territory of the Republic of Poland.

Orders are processed after receipt of funds:
- PayU, PayPal, Przelewy24, Shopify Payments – immediate booking.
- Traditional transfer – up to 2 business days.
One invoice is issued for one order (no collective invoices).
All prices are expressed in Polish zloty (PLN) and include/exclude VAT – as stated in the store.
Delivery costs are added in accordance with the current price list in the Supplier's store.

Orders paid by 9:00 a.m. are shipped the same business day.
Delivery standard: usually 24 hours, maximum 3 business days.
Available delivery methods:
- InPost Courier, DPD Courier, InPost Parcel Lockers.
- Own courier (Partner label) – also for cash on delivery shipments.
Requirements for your own label:
- PDF A6 format.
- Supported: InPost, DPD, Allegro One Box, Orlen, UPS.
- The label should be sent to bok@chlopcyzrancza.pl with the subject: "Label {order number}".
- Operating fee: PLN 4.50 gross / shipment (packaging + materials).
The Supplier is not liable for delays resulting from errors in the Partner's address data or the fault of the carrier.

The license is granted for the duration of the cooperation and expires upon its termination.
After termination of cooperation, the Partner undertakes to remove the materials from its sales channels.
Modifying photos is allowed (editing, cropping, compression, adjusting to the store layout).
It is prohibited to copy 1:1 product names and descriptions – the content should be prepared independently.

Complaints will only be considered in the case of factory/manufacturing defects.
The Partner submits a complaint within 14 days of receiving the goods by the customer, sending a description of the defect and photos to bok@chlopcyzrancza.pl.
Customer returns are handled by the Partner. In the B2B model, the Supplier does not accept returns.
The estimated retail return rate is approximately 0.2%.

The XML file is updated daily at 00:00.
The file contains, among other things, stock levels and purchase prices (with discount).
The link to the file is sent after account activation.

The partner is responsible for:
- correctly displaying the offer in your store,
- end-customer service, including the implementation of consumer rights,
- compliance of the content of the offer with the law.
The Supplier is not liable for the Partner's lost profits, errors in the offer or delays resulting from force majeure.

As part of the cooperation, the Partner entrusts the Supplier with the personal data of its customers for the purpose of fulfilling orders.
The supplier undertakes to:
- processing data only to the extent necessary to complete the order,
- data security in accordance with the GDPR,
- deletion of data after termination of cooperation or at the request of the Partner.
The Partner undertakes to inform its customers about entrusting data to the Supplier in the privacy policy of its store.

Either party may terminate the contract within 14 days by sending a statement via email.
In the event of a breach of the regulations, the Supplier may suspend the execution of orders, block or delete the Partner's account with immediate effect.
After termination of cooperation, the Partner loses access to the XML file and the right to use marketing materials.

After registering and paying the activation fee, Partners receive a permanent discount on all products. With higher sales, even more favorable terms can be negotiated.
Shipping is carried out in a neutral manner – without any logos or marketing materials of the Supplier.
These Terms and Conditions are governed by Polish law. Any disputes will be resolved by the court having jurisdiction over the Supplier's registered office.
The Provider reserves the right to change these terms and conditions. Partners will be notified of any changes via email.